Welcome to Toys Con Te. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for important information regarding order processing and delivery.
Shipping Locations
We currently offer shipping within supported delivery regions through our trusted shipping partners.
Shipping Costs
- Free Shipping on all orders over €100
- Orders under €100 are charged a flat shipping fee of €7.99
Shipping costs are calculated and displayed at checkout before payment is completed.
Order Processing Time
- Handling Time: 0–1 business day
- Orders are processed Monday through Friday, excluding public holidays.
Transit & Delivery Time
- Estimated Transit Time: 1–3 business days after dispatch
Please note that delivery times are estimates and may vary depending on the destination, courier delays, weather conditions, or peak seasons.
Order Cut-Off Time
- Daily Order Cut-Off Time: 5:00 PM (local time)
Orders placed after 5:00 PM may be processed on the next business day.
Order Tracking
Once your order has been shipped, you may receive shipping confirmation and tracking details via email when available.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout. Toys Con Te is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Delayed or Lost Shipments
While we work hard to ensure timely delivery, unexpected delays may occasionally occur. If your package is significantly delayed or appears lost, please contact our support team for assistance.
Contact Information
Toys Con Te
Email: support@toysconte.shop
Phone: +39 06 4424 2338
Address: Via del Corso, 165, 00186 Roma RM, Italy